DishVault

Support

Email hello@qajimlabs.com. We reply within two working days.

The fastest way to reach us is from the app: Settings > Send feedback. That email includes your anonymous DishVault ID, which is how we find your recipes if something needs fixing.

Saving recipes

How do I save a recipe from a video or a post?

In TikTok, Instagram, YouTube or Pinterest, tap Share, then DishVault. If DishVault is not in the row of apps, scroll to the end, tap More and switch it on. You can also copy the link, then in DishVault tap + and Paste a link.

And from a website?

In Safari, tap Share, then DishVault. Sharing from Safari reads the page as you see it, so it works even on sites that block apps.

Can I save a recipe from a cookbook or a recipe card?

Yes. Tap +, then Take a photo, Pick from Photos or Upload a PDF. For a recipe you know by heart, tap Write it yourself.

A recipe did not import. What can I do?
  • Instagram and Facebook show nothing to anyone who is not signed in, so share from inside their app rather than pasting the link.
  • If the video's recipe is only spoken or shown on screen, take a screenshot of it and use Pick from Photos.
  • Still stuck? Send us the link from Settings > Send feedback and we will look at that site.

The list and the plan

How does the shopping list work?

Open a recipe and tap Add to shopping list. Ingredients from different recipes are added together and sorted by where they are in a supermarket. Tick things off as you shop. To add something by hand, open the list and tap +.

How do I plan the week?

Open Plan and tap + on a day to add a recipe to breakfast, lunch or dinner. Shop for the week puts everything you planned on the shopping list.

How do I add the widgets?
  1. Press and hold an empty part of your Home Screen until the apps jiggle.
  2. Tap Edit, then Add Widget.
  3. Search for DishVault, pick Today's meals or Shopping list, and choose a size.

You can tick items off the list from the widget without opening the app. Both widgets also work on the Lock Screen.

How do I change the language?

Go to Settings > Language. DishVault is available in English, German, French, Spanish and Traditional Chinese, and translates new recipes into the language you choose.

Your subscription

How do I cancel or change my subscription?

On your iPhone, open Settings, tap your name, then Subscriptions, then DishVault. You can also get there from DishVault: Settings > Manage subscription. Cancel at least 24 hours before the end of the current period to stop the next renewal.

I subscribed but DishVault is locked.

Open the app, go to Settings and tap Restore purchases. Make sure you are signed in with the same Apple Account you subscribed with.

How do I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

Your data

Do I need an account?

No. DishVault stores your recipes under an anonymous ID, with no name, email or password. See the Privacy Policy.

How do I delete my data?

Delete any recipe, list item or meal in the app and it is deleted from our servers. To delete everything, go to Settings > Send feedback and ask. We delete it within 30 days and confirm by email.